Unit 4 Topic 2: Strategies for Handling Conflict
Conflicts generally fall into one of two categories:
Interest Based Conflicts
Identity Based Conflicts
Select either an interest-based conflict or an identity-based conflict and provide a situation in which this could occur. Reflect on the current literature and analyze how you would handle this type of conflict as a nursing leader.( see order 113357 if need it)
Require reading
Quantum Leadership: Building Better Partnerships for Sustainable Health
Chapter 6: “Leadership and Normative Conflict: Managing the Diversity of a Multifocal Workplace”
Journal Readings:
Please retrieve and read the following journal articles from the Library. Articles can be located through a search in the CINAHL database, OVID database, and the Library. Some articles may be available in Course Resources.
Anderson, A. (2015). Workplace conflict. American Journal of Nursing. 115(8), 13.
Bell, J. A. (2013). Five generations in the nursing workforce: implications for nursing professional development. Journal of Nurses Professional Development. 29(4), 205-210.
Gerardi, D. (2015) Conflict engagement: collaborative processes. American Journal of Nursing. 115(5), 11.
Losa-Iglesias, M.E., Becerro de Bengoa, V. R. (2012). Conflict resolution styles in the nursing profession. Contemporary Nurse. 43(1), 73-80.
Meng, A. L., & Sullivan, J. (2011). Conflicts and conflict management in the collaboration between nurses and physicians—A qualitative study. Journal for Nurses in Staff Development. 27(2), 65–68.
Unruh L. Y., Raffenaud A., Fottler M. (2016). Work-family conflict among newly licensed registered nurses: A structural equation model of antecedents and outcomes. J. Healthcare Management. 61(2),129-145.
Waite R., McKinney, N. S. (2014). Enhancing conflict competence. ABNF Journal, 25(4), 123-128.
Podcasts:
Leader Adversity
Presentations:
Chapter 6: “Leadership and Normative Conflict: Managing the Diversity of a Multifocal Workplace”
