Managing Human Resources toward the provision of quality care. As you consider necessary qualities for a nurse executive, where do you place the capacity to persuade?
Although the position may come with authority to make decisions and give orders, the ability to establish an environment where employees feel free to disagree may be as important, if not more so, than the power invested in your position.
Creating psychologically safe environments within a healthcare setting is one such example. Photo Credit: Getty Images
Environments are generally fashioned by the people in charge and changing how people react and respond is not as simple as flipping a switch—or even issuing a directive. It often requires providing strong evidence that encourages a change in behavior.
For this Discussion, you will explore the process of creating psychologically safe healthcare teams by considering how you would educate others about the necessity of providing psychological safety and, specifically, how to achieve it.
Managing Human Resources toward the provision of quality care
To Prepare:
Review the Learning Resources on psychological safety. In particular, review the video resources featuring Amy Edmondson, a Harvard professor and expert on psychological safety in the workplace.
Consider the role of team leaders in creating psychologically safe environments, and based on the resources provided, the specific benefits for healthcare organizations.
Reflect on your role as a nurse executive and how you would explain to team leaders and other managers in a healthcare setting their roles in creating psychologically safe environments for team members, including benefits for teams and the organization.
Consider possible types of resistance from team leaders and others, and how you would respond.
By Day 3 of Week 4
Post the following:
A brief explanation of how, as a nurse executive, you would make the case to team leaders in a healthcare setting for the importance of developing a culture of psychological safety for team members. Describe how you would present the role of team leaders in creating psychologically safe environments, the challenges you might face in working with team leaders on this goal, and how you would respond to overcome those challenges.
Cite the Learning Resources or other literature to support your post.
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