It’s been said that true quality improvement is only possible when those involved in the process can be completely honest with one another. In the case of healthcare, when mistakes cause serious pain, suffering, and possibly death, how is true quality improvement possible? When leveraging 6 Sigma, is total honesty really necessary? Explain.

  1. It’s been said that true quality improvement is only possible when those involved in the process can be completely honest with one another. In the case of healthcare, when mistakes cause serious pain, suffering, and possibly death, how is true quality improvement possible? When leveraging 6 Sigma, is total honesty really necessary? Explain.