Delegation dilemma in healthcare
This assignment addresses competency: Demonstrate understanding importance of delegation and apply time management techniques
This assignment is uploaded to the designated D2L drop box in a Word or RTF format (no other document format will be accepted
Part 1:
After reading the following case study, respond to the following:
- -Which tasks can best be delegated?
- -Which tasks would be better for the manager to do himself?
- -What teams might be formed to help the newly merged department move forward and to become effective?
- -What is going to be the most challenging part of delegation for this manager?
Details: Answer these questions in a one page, single spaced essay. Include citations (AMA format) to curated resources that support the answers you are providing.
Case study
Community Hospital was trying something new. A large, urban hospital, CH hoped to streamline its patient discharge systems, increase quality measures, and save money from its personnel budget by merging its discharge planning, social work, and patient advocacy offices. A social work team leader who had been with CH for about eight years, was asked to implement the change.
The social work team leader was known for his meticulous work and attention to detail. He always said, “You have to be specific to be terrific” He is also known for his willingness to stay as long as necessary to get work done.
This was the social work team leader’s first real management position and he had a vision for making the newly merged offices work together more efficiently. He found that although everyone shared his vision, they disagreed about how to get there. Planning time was consumed with arguments details about how to arrange office furniture, department logo design, and the location of a copy machine. Little progress was made toward the real work of merging the offices.
Additionally, the social work team leader was seeing his normal number of clients each week because he hadn’t had time to brief his colleagues on the special circumstances of each client and his boss had requested a pro forma budget for an upcoming management meeting. The new manager new little about budgeting or the budgeting software program and was reluctant to ask the department secretary for help since she was also swamped with work. In general, the new manager was reluctant to ask for help given his reputation for taking care of everything.
Part 2:
Consider the following points regarding the need to delegate more effectively. Which of these can you identify as a problem in your work (or personal) life?
Create a plan based on the effective delegation techniques to improve delegation in your work or personal life. (using curated resources or other reliable and scholarly resources of your choice) This can be written as a self-improvement plan or a plan to be presented to your workplace leadership.
Details: One-two pages, double spaced and cited in AMA format
Clues that you need to delegate.
- You work longer hours than your staff
- You take work home regularly
- You constantly rush to meet deadlines
- You miss deadlines
- You do or redo work that has been assigned to your staff
- You regularly help with tasks you have delegated to others
- Your own top-priority items remain undone
- You are the only person you can identify as being able to handle the next big project
- Your staff has low initiative
- You have high turn-over rate among your rising stars
